Lake Health is ready to care for you and your family. It's safe to return for your routine care at Lake Health. 

If you've put off a procedure or a visit, please contact your doctor's office to schedule an appointment.  

Our Safe Care Commitment

Your need for health care doesn't take a break, even during a pandemic. Patient safety is of the utmost concern and remains Lake Health’s number one priority. In order to keep our patients and visitors safe while COVID-19 remains a threat, we have implemented our Safe Care Commitment which includes the following changes:

Safe Scheduling

Before your scheduled appointment, our team will call and ask you screening questions about any symptoms you're currently experiencing. Patients with certain symptoms will be asked to reschedule routine appointments. We also have convenient virtual visit options so you can get care from the comfort and safety of home. Lake Health Physician Group offices offer convenient online scheduling for both virtual and in-person visits.

Safe Registration

When entering our facilities, all patients and visitors will receive a temperature check. You may see some changes to your registration process, such as plexiglass partitions and disinfection of items such as pens and ID cards before our registration staff hands them to you.  Surgery patients are tested for COVID-19 before their procedures to ensure extra safety. 

Safe Masking

Patients and visitors entering any Lake Health hospital, outpatient facility or physician's office are required to wear a cloth mask or face covering - such as a bandana or scarf. Find easy DIY face covering instructions here

Safe Facilities

All patient rooms and common areas of our hospitals, including the lobbies, waiting areas and public restrooms, are being more frequently cleaned and disinfected for your protection. A special UV light system is also being used to help kill pathogens on high-touch surfaces in high-traffic areas of the hospitals, including the emergency department. Lobbies have new furniture layouts and seating restrictions to help promote proper social distancing while waiting. Visitor restrictions remain in effect for all of our facilities. 

Safe Hands

Frequent hand washing - by you and our team members - helps to slow the spread of germs. Please use the hand sanitizer stations or soap and water to clean your hands properly while visiting. 

Safe Fitness

Our LiveHealthy fitness center has reopened to members, with your safety as a top priority: